Great Customer Service in 6 Steps
By tie cmpWns, thär exp"rwe is already
pay probhms
put away what think the wane
Listen to the acwal words and actions they are yw.
Nothing can make fM not "ng what say yw-•n do.
Exæute! Düer What
can 't red custmwrs' miMs.
Ask doing and What can be early and Ofen.
Put away ego and prwe.
you're right or not. the pays the
Custonwrs always have exßctations aM
Exced "urn aery tinw and they'" always cam back.
Pay attention!
Listen!
Execute!
Ask!
Serve!
Exceed!
Leam more ways to Awaken Your Superhero at www.GhriStqpherSPenn.cmn I @cspenn
inet-sciences.com